Fulfillment
Ovoko wallet
Shipping
- SHIPPING AND PACKAGING RULES
- Main information about courier requests
- Inappropriate packaging
- Many parts in one order, additional shipping label is necessary
- Courier returned damaged package
- Customer bought part, but wants to collect it from warehouse
Orders and returns
- Ovoko 1-year warranty
- Information about cancellations
- Orders processing
- Return policy
- I want to make partial refund to customer
- Return is open but parts from return do not arrive
Invoices and accounting
- Invoice for services explained
- KSeF e-Invoicing: How to Set It Up in Ovoko
- Accounting
- Should I add invoice to package?
- Buyer entered wrong/invalid VAT code
- Our company became VAT registered