The most common problem is an incorrect address of log in page.
Make sure you connect to the SaaS using your company link, for example: https://myscrapname.rrr.lt
In the image below, you can see how the login window looks like:
If you still can't log in try resetting your password by clicking "Forgot password?"
If you get an error while resetting your password due to an incorrect email please contact us and we will help you out: help@rrr.lt
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