Overdue shipments calculation

This page provides information on how the percentage of overdue orders is calculated.

Calculation formula: Overdue orders / Total orders received = Percentage

An overdue order is an order that was not processed by the seller on time and did not receive a courier scan.

Orders are calculated according to example below:

It is important to mention that weekends, holidays and seller's vacation days are not included in the statistics, so your rating will not suffer.