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Ovoko.com
Orders, shipping & returns
Orders, shipping & returns
Processing orders, packing and shipping parts, handling returns and cancellations.
Processing orders
Information about cancellations
Vacation mode
Orders processing
Customer bought part, but wants to collect it from warehouse
Order was cancelled by mistake
Shipping & packaging
Shipping and packaging rules
Main information about courier requests
Inappropriate packaging
Overdue shipments calculation
Returns & disputes
Return policy
I want to make partial refund to customer
Item has been returned, but there is no order in return list