Processing orders
How to handle incoming orders, cancellations, and edge cases.
- Information about cancellations
- How to prepare and dispatch an order
- Orders processing
- I do not have ordered parts
- I do not have all parts from order
- Buyer entered wrong/invalid VAT code
- Vacation mode
- Customer bought part, but wants to collect it from warehouse
- Order was cancelled by mistake
- Buyer–Seller Chat on Ovoko