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Ovoko Help — For sellers
Orders, shipping & returns
Processing orders
Processing orders
How to handle incoming orders, cancellations, and edge cases.
Information about cancellations
Orders processing
I do not have ordered parts
I do not have all parts from order
Buyer entered wrong/invalid VAT code
Vacation mode
Customer bought part, but wants to collect it from warehouse
Order was cancelled by mistake
Buyer–Seller Chat on Ovoko