How to call a courier to collect parcels?
- Courier can be called on the page “orders” -> “Unfulfilled orders”-> by pressing the “call courier“ button on the top right side of the page.
How do I make sure the courier has been called to collect orders?
- After successfully calling the courier (pressing courier call button), the time of the request is immediately displayed and recorded.
Which courier will come to collect the parcels?
- After clicking “call courier” the information is displayed below, and you will see which courier will come
IMPORTANT – In the case of a UPS provider, if your scrapyard is in a remote area, it is possible that a local provider will come to collect UPS parcels instead.
IMPORTANT – DB Schenker Courier is called automatically after you print the label, it might not be visible in the list.
When should I call the courier, so that parcels would be picked up the same day?
- Venipak - For big cities before 3 p.m., districts, villages, municipalities, you must call the courier before 9 a.m.
- UPS - For big cities before 2 p.m., districts, villages, municipalities, regions, you must call the courier before 10 a.m., in which case Venipak will come to pick up UPS shipments.
- DPD - For large cities by 3 p.m., districts, villages, municipalities, you must call the courier by 11 a.m.
- Schenker - Orders will be collected the next working day.
Big cities from which a later courier call is possible -
LT - Vilnius, Kaunas, Klaipėda, Šiauliai, Panevėžys, Alytus, Marijampole, Tauragė, Telšiai, Utena.
LV - Riga, Jelgava, Jekabpils, Daugavpils, Rezekne, Saldus, Liepaja, Talsi, Ventspils, Valmiera, Cesis, Gulbene
How do I call a Schenker courier?
- Schenker courier is called automatically, although the supplier may not be displayed in the list of called couriers - it is called immediately after you print the shipping label.
What to do if the courier did not come to collect the packages?
- If the courier does not arrive within 24 hours from your initiated call (on working days), please press the "call courier" button again and inform us (+37060857424 or e-mail: help@rrr.lt)
I have called the courier, but more orders have appeared in the system. Do I have to call the courier again?
- Yes, couriers come to collect those packages for which a request has been made. If you have a lot of daily shipments, it is recommended to press the courier call button twice a day.
IMPORTANT - When your package is collected by the courier - mark it in the system that it has been collected.
If you send a lot of shipments per week and want to schedule regular pickups, contact us (+37060857424 or e-mail: help@rrr.lt)
Commentaires
9 commentaires
Quand le transport seras fait ?
Quand le transporteur va venir chercher le colis ?
Quand le transporteur va venir recuperer le colis
Quand le transporteur va passer récupérer mon colis
Quand le transporteur va passer récupérer mon colis
j'attend toujours mon colis
4327542
Le Transporteur n'est toujours pas venu récupérer le colis
Le transporteur n'est pas venu récupérer le colis
Le transporteur n'est pas venu récupérer le colis
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