Ovoko | RRR.LT - Ebay
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Recent activity by Ovoko | RRR.LT - Ebay-
Customer bought part, but wants to collect it from warehouse
If the customer contacts you directly and asks to pick up the order from warehouse, you should inform RRR.lt | Ovoko team to adjust the delivery method and so we could refund the money paid for del...
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I've got parcel locker order, but it's too big
If you have noticed that the order is ordered to the parcel locker and doesn't fit go through these steps:Box size limits: When the order window opens, click "Edit parcel data"In the window that op...
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What eBay platforms for integrations are You supporting?
If You have Your own eBay account, You can integrate with following eBay platforms: eBay.co.uk eBay.com eBay.de If You want to use RRR.lt | Ovoko eBay account, we can list items in following plat...
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I do not have all parts from order
If it happened that when preparing the order You notice that one or several of the goods in the order cannot be found, it is necessary to inform RRR.lt | Ovoko team. In this case, we will contact t...
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Item has been returned, but there is no order in return list
If the item or the entire order has been returned to you, but the item is not listed in the return list it's possible that couriers could not find the customer or there were other problems with the...
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I want to be connected to eBay sales channel.
There are two ways to join an ebay sales channel. First way is by letting Ovoko list all your items to our company eBay channel. No additional fees or administration is needed, items will be listed...
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Order was cancelled by mistake
Please be aware that canceled orders can no longer be reinstated, credit invoices are automatically generated and clients are refunded. In this case, the customer needs to be informed that he can b...
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How to request truck for EURO pallet collection?
If you have an order that must be transported on the EURO pallet, for example: engine, gearbox, differential, etc. A car with a lift is required.In order to call the cargo for a shipment in the DPD...
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I can't log in to the system
The most common problem is an incorrect address of log in page. Make sure you connect to the SaaS using your company link, for example: https://myscrapname.rrr.lt In the image below, you can see ho...
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Shipping label not printing because of bad Post code.
The most common problem, an incorrect zip code, please check zip code for errors, extra letters, or other characters. All postcodes except NL (Netherlands) and UK contains only number, with no addi...