Ovoko | RRR.LT - Ebay
- Total activity 971
- Last activity
- Member since
- Following 0 users
- Followed by 5 users
- Votes 22
- Subscriptions 822
Articles
Recent activity by Ovoko | RRR.LT - Ebay-
2020 Review
-
Video instructions on how to use new part upload system
Have you ever faced problems with car creation, part recognition, or slow creation of parts? We present the latest achievement of the Ovoko team - a new and smart way to create parts, which will...
-
Should I add invoice to package?
Depending on the type of order, it is sometimes necessary to add invoices when the customer is a legal entity, in which case a separate message will be displayed for the order: If the order is pla...
-
I've noticed system error, what are the steps?
If you notice that the system is not working as it should, or if any errors are shown, you should inform the seller's service department by contacting the following. Email: csm@ovoko.com We will re...
-
How can I change information in my account?
If the information you have provided in RRR.lt | Ovoko account has changed, it is necessary to inform us about the changes. You should also inform us about changed in: Company status You have beco...
-
Many parts in one order, additional shipping label is necessary
If the order you received contains many items and you cannot pack them in one shipment, for example: Front bumper, headlight and side window. In this case, you should contact the partner service li...
-
I want to make partial refund to customer
If the customer has contacted and you have managed to agree on a partial refund, please contact RRR.lt | Ovoko team so that they could adjust the return amount: +37060857424 or e-mail email: csm@ov...
-
Return is open but parts from return do not arrive
According to RRR.LT | Ovoko rules, customers have the right to return all purchased goods within 14 calendar days of receiving them. If selling through the eBay platform, returns are subject to a 3...
-
I do not have ordered parts
If you do not have the ordered product in stock, you can click the "Cancel order" button in the order window and choose the reason for cancellation and remove this order from your system. Customer ...
-
Courier returned damaged package
If you have received a return or other shipment and upon delivery of the shipments by the courier you notice that the packaging is obviously damaged or its contents have been damaged, you need to i...